What started as a love for homes and helping others became a full-time mission to bring clarity and calm into everyday spaces.
Meet Jessica Lockwood, the founder and sole owner of Balanced Chaos Home Wellness Inc. Based in Haydenville, Massachusetts, Jess, who has been serving clients across Western MA, Connecticut, and beyond for the past four years. With a deep love for homes and a genuine passion for helping people, she created her business to bring peace, clarity, and support to those feeling overwhelmed by clutter or long to-do lists. From professional organizing and downsizing to concierge moving coordination and one-on-one Home Habits coaching, Jess is dedicated to helping her clients reclaim their spaces and breathe a little easier every day.
We’re diving deeper into Jess’s story, what drives her, the heart behind her work, and how Balanced Chaos came to life. Get to know the woman behind the business and why her approach to home wellness is anything but ordinary.
How do you ensure authenticity and trustworthiness to your clients?
Every client is unique, and I tailor my services to meet their specific needs and preferences. My personalized approach demonstrates my commitment to understanding and respecting each client’s individual goals. I prioritize clear and transparent communication to make sure clients are fully informed about every step of the process. All Personal belongings and conversations are treated with the utmost respect and discretion. This builds trust and reassures clients that their privacy is my top priority.
What makes your business unique?
Balanced Chaos is as unique as each client and home is. We are more than an organizing company providing a service, we are providing a feeling and experience. We greet you at your door with flowers at the first session as a gesture of appreciation and thanks for welcoming us into your home and space. We organize but also specialize in home wellness which is taking the time to work with clients on understanding their story and what led them to a cluttered space. Depression, trauma and living in a place of scarcity are some of the key components that make a home stagnant and sad. Sometimes you just need to know you’re not alone, have a fresh set of eyes and someone who’s there to help clear the chaos and provide clarity and confidence to get your space back to a loving and peaceful state.
How do you maintain a work-life balance while running a small business
That’s the million-dollar question, right?!
I don’t always do it well, but I do consistently check in with myself and pay attention to the smoke signals. When I start to feel burnt out, I quickly check in with myself and see which area in my life is feeling heavy, then I realign with my core beliefs, values and goals. Sometimes you just need to unplug for a bit before you can recharge.
Planning and scheduling come naturally in my line of work, but it really is so important for my piece of mind and the balance in my life. I use google Calander for EVERYTHING and mix my personal and work schedule on there as well as my family’s schedule and appts, birthdays and daily tasks. I even schedule my work outs and meal plans on Sunday night for the week ahead. I have to carve out the time or the time will disappear.
How do you define success?
Success to me is having the time and freedom to manage your own schedule, dedicating sufficient time to your personal interests, relationships, and self-care without feeling rushed or overburdened by obligations. When you can have peace of mind your success is characterized by a state of mental and emotional well-being, where stress is minimized, and a sense of contentment and balance prevails. And of course, having financial stability and security so that you have enough funds in the bank to meet your needs and desires, both now and in the future. Overall Success to me is the harmonious balance of time, mental tranquility, and financial stability.
What is the most rewarding and most challenging part of your day
The most rewarding part of my day is the personal connection I make with clients in their homes. Helping them clear their clutter not only transforms their apce but also allows me to learn about the history of their lives. It’s incrediably fullfilling to see how, through our interaction, I can make thier day a little bit easier and more organized, bringing a sense of relief and happiness to them.
The most challenging part of my day is when I have a client whose goal is to declutter and downsize but isn’t willing to let anything go. this is tricky because it means I’m essentially just rearranging items for them which is a dis-service to them. They need to be ready for this phase and want it. My job is support and encourage them. If they aren’t ready to change their habit’s and lifestyle then nothing will change and this makes me sad because I can’t fix that for them. They have to want it!
Do you have any hobbies or side interests that your particularly interested in?
I love yoga, dirt biking and being in the woods walking and exploring.
A side interest that has my full attention and commitment right now is working with a life / mindset coach that will end in my own certification of the same thing (wink, wink!)
What’s your exercise/ self-care routine?
Fitness in my gym in the basement. I have a fitness coach who I work with, and she sends me work outs tailored for me. Once I complete them, I check it off. It’s perfect for accountability. Right now, I strength train with weights with a little cardio – I do hope to get back into running soon! My Self-care is just making sure I wash my face at night, get enough sleep and eat healthy.
Tell me about your family
I have been married for 14 years and together for 19 years with my husband Rob. He’s my rock and biggest supporter. We have 2 children, Michael is16 and Liv is 14. They are smart, strong and bold. They make me a better woman each and every day !
To learn more about Balanced Chaos Home Wellness, visit their website here. And if you’re ready to create beautiful, authentic brand images like Jess’s, let’s connect—I’d love to help bring your brand to life through photos.
